CCTV cameras have become a very useful and powerful tool, not just for businesses, but also for households, because they can increase security, mitigate risk as well as protect belongings and people. Since privacy is also an important matter, there are rules and regulations involved in the use of CCTV cameras and those that use them have some responsibilities they need to be aware of. These days, CCTV cameras are also available with the option of audio recording and this sounds great.
After all, it allows you to improve security and have greater oversight. But, there are other things to take into account. Is it legal to record audio on CCTV in the UK? The answer is that it depends on where and why the audio is being used. The rules for audio recording on CCTV cameras can vary, depending on the location and the purpose. For instance, recording audio on CCTV cameras at the workplace, without the consent and awareness of the people employed and with no specific reason for it, is illegal.
You have to inform your employees that they are being recorded, obtain their consent to do so and there needs to be a valid and justifiable reason for it as well. For instance, there are situations like in a call center where audio recording on CCTV cameras can be used for assessing mistakes, or as a training tool. There are also scenarios like bus drivers, or cab drivers, who are allowed to record audio for safety reasons.
Most of the rules for audio recording are similar to video recording where commercial use of CCTVs is concerned, but since the latter tends to be more intrusive, there are some stricter requirements. You should never opt for audio recording on CCTV cameras without complying with the laws, or it can lead to legal problems.